Program Overview



The Volunteer Program Assessment (VPA) is a cutting-edge, innovative, and completely free volunteer assessment system for nonprofits. Designed to promote organizational effectiveness, VPA consultants work with volunteer coordinators to develop online surveys to administer to their volunteers. The survey provides information on individual and organizational outcomes such as employee satisfaction, burnout, communication, and commitment. The survey also evaluates volunteer perceptions regarding the nonprofit’s greatest strengths and weaknesses. VPA consultants provide guidance to volunteer coordinators every step of the way, maintaining a tentative timeline and helping to interpret the survey results. VPA consultants then present tailored recommendations for improvement to volunteer coordinators and a comprehensive report with findings from the survey.

VPA was initially developed as a partnership between the University of North Carolina at Charlotte and the Humane Society of the United States. VPA at George Mason University is run by industrial-organizational psychology graduate students and faculty who are passionate about giving back to the community.


VPA Team

Dr. Reeshad Dalal, Faculty Advisor

Caitlin Rodgers and Leonard Dubovoy, Co-Directors

Haylee Gans, Client Outreach Coordinator

Emily Kimble, Training and Development Coordinator

Alex Fernandes, Senior Consultant

Gabriella Spence, Senior Consultant

Mikala Jones, Senior Consultant

Amy Bisker, Senior Consultant

Helen Laraia, Senior Consultant

Katelyn Hedrick, Senior Consultant

Kevin Loo, Senior Consultant